Property Management, Residential Leasing bring the Rockwell magic to The Grove
JC Alelis, building manager of The Grove by Rockwell, guides the administrative and engineering services provided by the Property Management team to make sure every inch of The Grove is spotless, that all utilities and basic services are working and common areas are well maintained.
Like every Rockwell building manager, Alelis goes beyond his job description. While he ensures the quality of the property management service in The Grove, he also works to bring the Rockwell magic to the development through its community.
“The Rockwell Property Management Team’s role is to make sure the experience is of the same caliber for everyone and that it lives up to their expectation of what life in Rockwell should be,” Alelis said. “One hundred percent backup power, 24/7 security and customer delight delivered daily: these aren’t just marketing buzzwords, they make up everyday life for those who call Rockwell home.”
Headed by Sales and Marketing assistant vice president Angela Pagulayan, the Residential Leasing team helps unit owners realize attractive returns on their investments by ensuring that units are leased out and monitoring their performance in rental yields, occupancy and take-up. The team also takes extra steps to help investors.
“We educate our unit owners on how best to furnish their unit, how to make it more attractive to prospective tenants,” said Pagulayan. “There are a lot of first-time homeowners at The Grove, starting families and young successful individuals. We believe it is our duty to guide them on how best to maximize their investment.”
Client satisfaction after sales, she stressed, is their primary goal. Units at The Grove are currently enjoying average net rental yields of 8%.
“What I…remember the most are the thank you messages and commendations we receive from our unit owner and tenants,” Pagulayan said. “We receive letters on how happy they are to have invested in Rockwell. These are the things that keep us going.
Source: LopezLink online
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